starred * questions are mandatory

Collection Issues

This form should be used to report queries and issues relating to the collections for all three waste services. Other issues, such as black sack requests, assisted collections and joining/leaving green waste and recycling schemes, (including problems with boxes, bags and bins), are covered by other online forms.

Only one waste service collection issue can be reported at a time, e.g. if you have issues with both kerbside and green waste collections you will need to complete two separate instances of this form.
Which service do you wish to report a problem with? *
Which service do you wish to report a problem with?
What do you want to report? *
What do you want to report?

Data Protection Statement

The information you provide on this form is subject to the provision of the Data Protection Act 1998. The information will be held confidentially and will be retained for the purposes of processing your collection issue and meeting our statutory obligations.

Please refer to our Privacy & Disclaimer Statement below for our Information Charter and general information on our approach to security, confidentiality, data collection, etc.

Further data protection information can be obtained from the Information Commissioner's website at
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