starred * questions are mandatory

Request for Rent Refund

Refunds of overpayment of rent will be granted in the following circumstances:

  • You continued to pay rent whilst Housing Benefit was being paid.
  • You switched payment methods and due to an overlap, rent continued to be paid by more than one payment method.
  • Your rent, garage or insurance account has ended and has left a credit balance on the account. A transfer of the credit will be made if you have another account that is in arrears.

Personal details

Address in Dudley? Type in postcode and click Find Address.
Outside Borough? 
Please enter full address below.
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Rent refund details

Is your existing payment method by Direct Debit? *
Is your existing payment method by Direct Debit?

Review & submit

Before you submit:

  • Review your completed request
  • Print or save this review copy for your own records, or
  • If you wish to receive an email copy of your request, ensure you have entered your email address above.
Yes, I wish to receive an email copy of my request.

Data Protection Statement

The information you provide on this form is subject to the provision of the Data Protection Act 1998. The information will be held confidentially and will be retained for the purposes of processing your request and meeting our statutory obligations.

Please refer to our Privacy & Disclaimer Statement below for our Information Charter and general information on our approach to security, confidentiality, data collection, etc.

Further data protection information can be obtained from the Information Commissioner's website at
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